How to delete your data

App and developer

App: Zentral. Developer: Indrox LLC, a company incorporated in the United States.

How to request it

Write to legal@zentral.so from the email address you use to sign in to Zentral. That is the only requirement: using the account email is what lets us verify it is you without asking for documents.

To find the account faster, include in your message:

• The subject line “Data deletion”.
• The name of your company or workspace in Zentral.
• Whether you want to delete only your user or the entire company account.

What gets deleted

Once the request is confirmed we permanently delete:

• Your user profile: name, email, phone, role and photo.
• Your sign-in credentials and any open sessions.
• Content you created that does not belong to the company records: personal tasks, notes and files in your own space.
• If you delete the whole company account, additionally: the operational records of the contracted modules and the files uploaded to Drive.

What we keep and why

Not everything can disappear. Some data we are required to keep, and some is not only yours:

• Billing and accounting records for your subscription: kept for 5 years under tax and commercial obligations.
• Records that belong to the company rather than to you: if you are an invited user, documents you created inside the company’s operation remain theirs. They are deleted when the company deletes its account, not when you leave.
• Backups: overwritten on a 90-day cycle. Your data disappears from production immediately and from backups within 90 days at the latest.

How long it takes

We acknowledge receipt within 5 working days at most and complete the deletion within 30 calendar days of the request. We email you when it is done.

If we cannot action the request — for example, if you ask us to delete data for a company you do not administer — we explain why and what we can do instead.

If you are an invited user, not an administrator

You can always ask us to delete your profile and your access. What we cannot do for you is delete the information belonging to the company that invited you: that data is theirs and only their administrator can request it.

Write to us anyway and we will tell you exactly what gets removed in your case.

Other options

If what you want is for us to stop contacting you commercially, there is no need to delete the account: say so in the same email. And if your request is about the demo form on this site rather than the app, the privacy policy covers that case separately.